Frequently Asked Questions
What is your return policy?
At Ndindy Luxury Skin, we want you to love your purchase. If you’re not completely satisfied, we accept returns on unused and unopened products within 15 days of delivery. Please contact our customer service team to initiate a return and review our full policy.
Where are your products made?
Our luxury skincare products are proudly made in usa using high-quality ingredients sourced from trusted suppliers. We are committed to excellence in formulation, ensuring the best results for your skin.
How do I check the status of my order?
Once your order is placed, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your shipment on our website or the carrier’s site. If you have any questions, our support team is happy to assist.
How can I get in touch with a representative?
Our customer service team is here to help! You can reach us via email at Ndindyluxurys@gmail.com through our contact form on the website, or by phone at +1(347) 784-8274. We strive to respond as quickly as possible to ensure you get the support you need.
Which credit cards do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment options like PayPal and other digital payment methods for your convenience.
